Karisa, Silas Kiti, Vincent Maranga, and Moses Miricho. 2021. “Influence of Human Capital Management on Customer Satisfaction in Game Lodges and Safari Camps in National Parks in Uganda”. Journal of Hospitality and Tourism Management 4 (1):1-26. https://stratfordjournal.org/journals/index.php/Journal-of-Hospitality/article/view/669.