Socio- Psychological Determinants, Compliance Cost and Value Added Tax Compliance

Authors

  • Mercy Kaluki Mawia Kenya School of Revenue Administration
  • Joel Tuwey (PhD) Moi University
  • Zurah Mohammed Moi University

DOI:

https://doi.org/10.53819/81018102t2438

Abstract

Purpose: We tested the moderating effect of compliance cost on the relationship between socio-psychological determinants and Value Added Tax compliance among commercial building owners in Kenya. 

Design/Methodology/Approach: We employed hierarchical regression model to test the hypotheses using a cross-sectional survey data drawn from 255 registered commercial building owners in Kenya.

Findings: The empirical findings indicate that taxpayer knowledge, religiosity and patriotism significantly and positively influence tax compliance while the effect of egoism is negative. In addition, when the compliance cost is high, the effect of taxpayer knowledge, religiosity and patriotism on VAT tax compliance weakens, whereas the influence of taxpayer egoism on VAT compliance is stronger.

Research Implications: Overall, the analyses suggest that the when taxpayers are knowledgeable, religious and patriotic they are more likely to be VAT compliant as opposed to when they egoistic. Further, compliance cost is a crucial catalyst that ought to be considered when assessing for tax compliance among taxpayers.

Originality/value: This work highlights the value of the taxpayers attributes in pursuit of VAT compliance.  Significantly, the study reveals that taxpayer’s knowledge, religiosity and patriotism can enhance VAT compliance while egoism does not. However, their effect is contingent on compliance cost. This contributes to the socio-psychological determinants-tax compliance literature by clarifying how specific taxpayer attributes influence VAT compliance under different levels of compliance cost.

Keywords: Taxpayer Knowledge, Religiosity, Patriotism, Egoism, Compliance Cost, VAT compliance

Author Biographies

Joel Tuwey (PhD), Moi University

Department of Accounting & Finance, Moi University, Kenya

Zurah Mohammed, Moi University

Department of Marketing & Logistics, Moi University, Kenya

References

Abdallah, A.-N. (2014). Taxation in Ghana: Principles, practice, and planning. Black Mask.

Abodher, F. M., Ariffin, Z. Z., & Saad, N. (2020). Religious factors on tax non-compliance: evidence from Libyan selfemployed. Problems and Perspectives in Management, 18(1), 278-288.

Abuselidze, G. (2020). Optimality of tax policy on the basis of comparative analysis of income taxation. European Journal of Sustainable Development, 9(1), 272–293

Agoes, Sukrisno, and I. Ardana. “Etika Bisnis Dan Profesi-Tantangan Membangun Manusia Seutuhnya.” Jakarta: Salemba Empat, 2011

Alm, J. (2019). What motivates tax compliance? Journal of Economic Surveys, 33(2), 353–388

Alm, J., & Torgler, B. (2006). Culture differences and tax morale in the United States and in Europe. Journal of Economic Psychology, 27, 224–246.

Al-Maghrebi, M. S., Abdullah, M., & Sapiei, N. S. (2022). Cultural Openness, Patriotism, and Intention as Determinant Factors of Tax Compliance: A Systematic Review. International Journal of Business and Management, 6(5), 01-20.

Alshira'h, A. F., Al-Shatnawi, H. M., Al-Okaily, M., Lutfi, A., & Alshirah, M. H. (2021). Do public governance and patriotism matter? Sales tax compliance among small and medium enterprises in developing countries: Jordanian evidence. EuroMed Journal of Business, 16(4), 431-455.

Anderson, C. H. (1986). Hierarchical moderated regression analysis: A useful tool for retail management decisions. Journal of Retailing, 62(2), 186–203

Appiah, T., Domeher, D., & Agana, J. A. (2024). Tax Knowledge, Trust in Government, and Voluntary Tax Compliance: Insights From an Emerging Economy. SAGE Open, 14(2), 21582440241234757.

Baru, A. (2016). The impact of tax knowledge on tax compliance. Journal of Advanced Research in Business and Management Studies, 6(2), 22-30.

Batrancea, L., Nichita, A., Olsen, J., Kogler, C., Kirchler, E., Hoelzl, E., ... & Zukauskas, S. (2019). Trust and power as determinants of tax compliance across 44 nations. Journal of Economic Psychology, 74, 102191.

Benos, E., & Jochec, M. (2009). Patriotic name bias and stock returns. Retrieved from http://ssrn.com/abstract ¼ 993289. Accessed on December 1, 2011.

Bruce-Twum, E. (2014). Gift tax compliance in Ghana, an empirical study. Journal of Finance and Accounting, 2(1), 1–7.

Carsamer, E., & Abbam, A. (2023). Religion and tax compliance among SMEs in Ghana. Journal of Financial Crime, 30(3), 759-775.

Chayati, N., Triatmoko, H., Wulandari, T. R., Salim, M. S., & Endiramurti, S. R. (2024). What Determines The Tax Evasion Intention Oftaxpayers? An Empirical Evidence From Indonesia. Media Riset Akuntansi, Auditing & Informasi, 24(2), 273-294.

Choe, Kum-Lung, and Teck-Chai Lau. “Attitude towards Business Ethics: Examining the Influence of Religiosity, Gender, and Education Levels.” International Journal of Marketing Studies, vol. 2(1), 2010, pp. 225–32

City Population. (2022). Makueni (county, Kenya) - Population Statistics, Charts, Map and Location. Www.citypopulation.de. https://www.citypopulation.de/en/kenya/sub/admin/nairobi/4704__Makueni/

Clift, B. (2009). French economic patriotism: Legislative, regulatory and discursive dimensions. Working Paper. Presented at the PSA Annual Conference, Manchester, April 7–9, 2009.Available at http://www.psa.ac.uk/journals/pdf/5/2009/Clift.pdf

Clift, B., & Woll, C. (forthcoming). Economic patriotism, the clash of capitalisms, and state aid in the European Union. Journal of Industry, Competition and Trade. Availalbe online http://download.springer.com/static/pdf/524/art%253A10.1007%252Fs10842-012-0138-.pdf?auth66=1351011122_6717a5beddd472858f9ab4f7eefeb263&ext=.pdf

Cox, D. R., & Wermuth, N. (1994). Tests of Linearity, Multivariate Normality and the Adequacy of Linear Scores. Applied Statistics, 43(2), 347. https://doi.org/10.2307/2986025

Dabor, A. O., Kifordu, A. A., & Abubakar, J. A. (2021). Tax compliance behavior and religiosity: the role of morality. PalArch's Journal of Archaeology of Egypt/Egyptology, 18(1), 3911-3935.

Fagariba, C. (2016). Perceptions of causes of SMEs and traders tax evasion: A case of Accra metropolis, Ghana. Journal of Business & Economic Management, 4, 017–039.

Feinberg, J. (2007). Psychological egoism. Ethical theory: An anthology, 13, 167-177.

Fjeldstad, O. H. (2014). Tax and development: Donor support to strengthen tax systems in developing countries. Public Administration and Development, 34(3), 182-193.

Gichuru, D. B., & Wahome, J. N. (2022). Influence of Tax Compliance Cost on Hostel Owners’ compliance to Rental Income Tax in Laikipia West Sub County, Kenya. European Journal of Economic and Financial Research, 6(1).

Gitonga, S. J., & Felix, K. (2022). Effects of Taxpayer Education on Tax Compliance of Small and Medium Enterprises in Meru Town.

Gurdal, T., Aydin, M., & Inal, V. (2021). The relationship between tax revenue, government expenditure, and economic growth in G7 countries: new evidence from time and frequency domain approaches. Economic Change and Restructuring, 54(2), 305–337.

Johnson, H. (1965). A theoretical model of economic nationalism in new and developing nations. Political Science Quarterly, 80(2), 169–185.

Jusoh, Y. H. M., Mansor, F. A., Abd Razak, S. N. A., & Noor, W. N. B. W. M. (2021). The Effects of tax knowledge, tax complexity and tax morale towards tax compliance behaviour among salaried group in Malaysia. Advances in Business Research International Journal, 7(2), 250-266.

Kanyi, P., & Kalui, F. (2014). The effects of tax policy reforms on tax revenue in Kenya. Strategic Journal of Business & Change Management, 1(2), 1-15.

Kenny, L. W., & Winer, S. L. (2006). Tax systems in the world: An empirical investigation into the importance of tax bases, administration costs, scale and political regime. International Tax and Public Finance, 13, 181-215.

Kenya Revenue Authority. (2020). Domestic Tax Department Revenue performance.

Kenya Revenue Authority. (2023). Domestic Tax Department Revenue performance.

Khalil, S., & Sidani, Y. (2020). The influence of religiosity on tax evasion attitudes in Lebanon. Journal of International Accounting, Auditing and Taxation, 40, 100335.

Konrad, K. A., & Qari, S. (2009). The last refuge of a scoundrel? Patriotism and tax compliance. Institute for the Study of Labor (IZA) Discussion Paper No. 4121. Bonn, Germany

Kumi, R., Bannor, R. K., Oppong-Kyeremeh, H., & Adaletey, J. E. (2023). Voluntary and enforced tax compliance determinants and impact among agrochemical businesses in Ghana. Arab Gulf Journal of Scientific Research.

Kurniawan, I., & Daito, A. (2021). The effect of tax sanctions and tax authorities services on tax compliance and taxpayer awareness as moderation variable (survey on corporate taxpayers domiciled in tangerang). Dinasti International Journal of Management Science, 2(3), 371-380.

Kyriazos, T.A. 2018. Applied psychometrics: sample size and sample power considerations in factor analysis (EFA, CFA) and SEM in general. Psychology 09: 2207–2230

Li, J., Wang, X., & Wu, Y. (2020). Can government improve tax compliance by adopting advanced information technology? Evidence from the Golden Tax Project III in China. Economic Modelling, 93, 384-397.

Lommerud, K. E., Meland, F., & Straume, O. R. (2010). Mergers and capital flight in unionisedoligopolies: Is there scope for a ‘national champion’ policy? International Review of Economics & Finance, 20, 325–341

Lutfi, A., Alshira’h, A. F., Alshirah, M. H., Al-Ababneh, H. A., Alrawad, M., Almaiah, M. A., ... & Alardi, M. W. (2023). Enhancing VAT compliance in the retail industry: The role of socio-economic determinants and tax knowledge moderation. Journal of Open Innovation: Technology, Market, and Complexity, 9(3), 100098.

Marandu, E. E., Mbekomize, C. J., & Ifezue, A. N. (2015). Determinants of tax compliance: A review of factors and conceptualizations. International Journal of Economics and Finance, 7(9), 207-218.

Marita, R., & Sile, I. (2020). Effects of tax reforms on tax compliance for small and medium enterprises in Nairobi.

Middleton, F. (2022, October 10). Reliability vs Validity in Research | Differences,

Morse, A., & Shive, S. (2010). Patriotism in your portfolio. Journal of Financial Markets, 14(2),411–440

Murphy, K. (2008). Enforcing tax compliance: to punish or persuade? Economic Analysis and Policy, 38(1), 113–135

Musimenta, D. (2020). Knowledge requirements, tax complexity, compliance costs and tax compliance in Uganda. Cogent Business & Management, 7(1), 1812220.

Mutai, G. C., & Omwono, G. (2022). Analysis of Factors Affecting Tax Compliance in the Real Estate Sector in Kenya: A Case of Real Estates in Eldoret Town. International Journal of Education, Business and Economics Research, 2(2), 12-38.

Nartey, E. (2023). Tax compliance of small and medium sized enterprises in Ghana. International Journal of Sociology and Social Policy, 43(11/12), 1063-1083.

Nasution, M. K., Santi, F., Husaini, H., Fadli, F., & Pirzada, K. (2020). Determinants of tax compliance: A study on individual taxpayers in Indonesia. Entrepreneurship and Sustainability Issues, 8(2), 1401.

Natariasari, R., & Hariyani, E. (2023). Factors that influence taxpayer compliance with information knowledge technology as a moderating variable.

Nazaruddin, I. (2019). The role of religiosity and patriotism in improving taxpayer compliance. Journal of Accounting and Investment, 20(1), 115-129.

Nguyen, T. T. D., Pham, T. M. L., Le, T. T., Truong, T. H. L., & Tran, M. D. (2020). Determinants influencing tax compliance: The case of Vietnam. The Journal of Asian Finance, Economics and Business, 7(2), 65-73.

Nichita, A., Batrancea, L., Marcel Pop, C., Batrancea, I., Morar, I. D., Masca, E., Roux-Cesar, A. M., Forte, D., Formigoni, H., & da Silva, A. A. (2019). We learn not for school but for life: Empirical evidence of the impact of tax literacy on tax compliance. Eastern European Economics, 57(5), 397–429.

Nicholson, R. (2019). Religiosity and tax compliance: a practical study in New Zealand.

Nurlis, N., & Ariani, M. (2020). Tax Awareness Moderates Knowledge and Modernization of Tax Administration on Tax Compliance. Survey on MSMEs taxpayers in South Tangerang City, Indonesia.

Nyambura Ndung'u, M., Mwololo Waema, T., & Mitullah, W. V. (2012). Factors influencing usage of new technologies in low‐income households in Kenya: the case of Nairobi. info, 14(4), 52-64

Nyantakyi, G., Sarpong, F. A., Asiedu, F., Adjei Bimpeh, D., Kwasi Anenyah Ntoso, J., & Ofeibea Nunoo, L. (2024). Unearthing the mediating role of political affiliation in tax compliance determinants: new evidence from Ghana. Cogent Business & Management, 11(1), 2316886.

OECD, (2016). Organization and Management of Taxpayer Service, Market Segmentation, Channel Strategies, the Use of Modern Technology, and Communication Strategies. Monrovia,

Ojo, A. O., & Shittu, S. A. (2023). Value Added Tax compliance, and Small and Medium Enterprises (SMEs): Analysis of influential factors in Nigeria. Cogent Business & Management, 10(2), 2228553.

Okpeyo, E. T., Musah, A., & Gakpetor, E. D. (2019). Determinants of tax compliance in Ghana. Journal of Applied Accounting and Taxation, 4(1), 1-14.

Oktaviani, Rachmawati Meita, et al. “Peran religionsity sebagai pemoderasi hubungan money ethics terhadap upaya tax evasion.” Jurnal Akuntansi, vol. 22, no. 1, Apr. 2018.

Palil, M. R. (2019). Does tax knowledge matter in self assessment system? Evidence from the Malaysian tax administration. Journal of American Academy of Business, 6(2), 80 – 85

Rajagukguk, S. .., and F. Sulistianti. Religionsity Over Law and Tax Compliance.” Jurnal Magister Akuntansi, 2011.

Richardson, G. (2008). The Relationship between Culture and Tax Evasion across Countries: Additional Evidence and Extensions. Journal of International Accounting, Auditing and Taxation, 17, 67-78.

Saptono, P. B., & Khozen, I. (2023). What determines the tax compliance intention of individual taxpayers receiving COVID-19-related benefits? Insights from Indonesia. International Journal of Sociology and Social Policy, 43(11/12), 1190-1217.

Shakkour, A., Almohtaseb, A., Matahen, R., & Sahkkour, N. (2021). Factors influencing the value added tax compliance in small and medium enterprises in Jordan. Management Science Letters, 11(4), 1317-1330.

Sritharan, N., & Salawati, S. (2019). Examining the moderating effect of tax knowledge on the relationship between individual factors and income tax compliance behaviour in Malaysia. International Journal of Academic Research in Accounting, Finance and Management Sciences, 9(3), 160–172.

Susuawu, D., Ofori-Boateng, K., & Amoh, J. K. (2020). Does service quality influence tax compliance behaviour of SMEs? A new perspective from Ghana. International Journal of Economics and Financial Issues, 10(6), 50-56.

Taing, H. B., & Chang, Y. (2021). Determinants of tax compliance intention: Focus on the theory of planned behavior. International Journal of Public Administration, 44(1), 62–73.

Taing, H. B., & Chang, Y. (2021). Determinants of tax compliance intention: Focus on the theory of planned behavior. International journal of public administration, 44(1), 62-73.

Tomaszewski, M. (2021). Egoism and cooperation in economic development-a historical approach. Economic research-Ekonomska istraživanja, 34(1), 3293-3308.

Torgler, B., & Schneider, F. (2007). What shapes attitudes toward paying taxes? Evidence from multicultural European countries. Social Science Quarterly, 88, 443–470.

Torgler, B., & Valev, N. (2010). Gender and public attitudes toward corruption and tax evasion. Contemporary Economic Policy, 28, 554–568.

Tsakumis, G. T., Curatola, A. P., & Porcano, T. M. (2007). The Relation between National Cultural Dimensions and Tax Evasion. Journal of International Accounting, Auditing and Taxation, 16, 131-147.

Value Added Tax Act.(2023). Revised edition

Wadesango, N., & Chirebvu, G. (2020). The impact of Value Added Tax (VAT) on small and medium enterprises in a developing country. Academy of Accounting and Financial Studies Journal, 24, 1-12.

Wassermann, M., & Bornman, M. (2020). Tax knowledge for the digital economy. Journal of Economic and Financial Sciences, 13(1), 1-11.

Webley, P., Adams, C., & Elffers, H. (2019). VAT compliance in the United Kingdom. Centre for Tax System Integrity (CTSI), Research School of Social Sciences, The Australian National University.

Weigel, R.H., D.J. Hessing, and H. Elfers. 1999. Egoism: Concept, measurement and implications for deviance. Psychol. Crime Law 5: 349–378.

Yayuk, N. R., Margono, S., Eka, A. T., & Sudjatno. (2017). The role of taxpayer awareness, tax regulation and understanding in taxpayer compliance. Journal of Accounting and Taxation, 9(10), 139–146. https://doi.org/10.5897/jat2017.0267

Your Modern Business Guide To Data Analysis Methods And Techniques By Bernardita Calzon in Data Analysis, Mar 3rd 2023

Downloads

Published

2024-10-03

How to Cite

Mawia, M. K., Tuwey, J., & Mohammed, Z. (2024). Socio- Psychological Determinants, Compliance Cost and Value Added Tax Compliance. Journal of Finance and Accounting, 8(9), 1–24. https://doi.org/10.53819/81018102t2438

Issue

Section

Articles