Relationship between Collective Bargaining and Performance of Public Health Facilities in Imenti North Sub-County, Meru County
Abstract
Many public health facilities have experienced employee discontent in the recent past contributing to a decline in the delivery of healthcare services. This was due to delayed salaries, poor working climate, insufficient facilities, and lack of engagement on the part of management to communicate with workers. This study analyzed the relationship between collective bargaining and performance of public health facilities in Imenti North Sub-County, Meru County. It adopted a correlational research design. Data was collected through questionnaires. Descriptive and inferential analyses were employed. The correlation results revealed a positive and significant association between collective bargaining and performance of public health facilities (r=0.676**, P=0.000). Regression results (β=0.683, P=0.000) indicated that a positive and significant relationship existed between collective bargaining and organizational performance. According to regression results, the computed significance level, P < 0.05, hence the null hypothesis was rejected and settled that collective bargaining had a significant relationship with organizational performance. The study concluded that collective bargaining has a significant effect organizational performance. This meant that for better employee and general organization performance to improve, employees have to participate fully in the collective bargaining agreements. Based on the findings, the study recommended that the management of health facilities in Imenti North Sub-County should strengthen policies relating to collective bargaining, which is a key strategy for employees to raise their voices. The management should particularly focus on the following policy aspects: discrimination, employee hiring procedures, retention and retrenchment.
Keywords: Collective bargaining, performance, public health facilities
References
Adindu, I. H. I. A. (2012). Health Security in Africa and Quality of Health Services. Health, 2(11).
Aluchio, T. (2012). Innovation, industrial relations, and employee outcomes: evidence from Italy”. Journal of Economic Studies, 38 .1, 66-90. https://doi.org/10.1108/01443581111096150
Armstrong, M., & Baron, A. (2006). Performance Management: A Strategic and Integrated Approach to Achieve Success. Jaico Publishing House. http://library.imtdubai.ac.ae/content/e_books/E0016.pdf
Bray, D.& Konsynski, B. (2015). Improved Organizational Performance by Knowledge Management: The Influence of Employee Perceptions and Variances in Distributed E- Government and E-Business Organizations. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=962279
Changalwa, K. (2016). The Contestation of Rights In The Health Sector In Kenya: The Right To Health Vis A Vis Labour Rights featured on Kenya National Commission for Human Rights (Blog Post). https:// knchr.org/Blogs/tabid/1256
Chikendu, T. (2002) & Nwokoye (2008). New Forms of Employee Involvement at European Level. The Case of the European Company (SE) British Journal of Industrial Relations. https://doi.org/10.1111/j.1467-8543.2011.00860.x
Condrey, M. (2010). The state of collective bargaining in South Africa: An empirical and conceptual study of collective bargaining. Labour Policy and Enterprise Policy Research Group, Working Paper 07/130 the University of Cape Town. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1101997
Gatchalian, A. (2011). Employee involvement as a management tool in decision making in Merchant Bank. (CEMBA): Kwame Nkrumah University of Science and Technology. http://ir.knust.edu.gh/xmlui/handle/123456789/877?show=full
Gimoi, T. M. (2017). The impact of devolution on health care systems: a case study of Nairobi County health facilities (Doctoral dissertation, United States International University-Africa). http://erepo.usiu.ac.ke/11732/3293
Gwatkin, D, M Guillot & P Henveline. (2010). The Burden of Disease Among the Global Poor. Lancet. Vol. 354. https://doi.org/10.1016/S0140-6736 (99)02108-X
Hunter, W. (2011). What Works at Work: Overview and Assessment." Industrial Relations, 35(3), 299-333. https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1468- 232X.1996.tb00409.x
Kimanthi, K. (2015). Alarm over increased cancer cases in Meru. Daily Nation, 10(5), 6-8. https://www.nation.co.ke/news/Alarm-over-increased-cancer-cases-in-Meru/1056- 2633374-ca6nmw/index.html
Mathis and Jackson, (2007). Participative Bureaucracy and Productivity in the Machined Products Sector. Industrial Relations, 35(3), 374-99.
https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1468-232X.1996.tb00412.x
Mildred, A. K. (2016). Effect of employee involvement on job performance at the Kenya medical research institute (Centre for Global Health Research) Kisumu (Doctoral Dissertation, School of Business, University of Nairobi). http://erepository.uonbi.ac.ke/handle/11295/98551
Mseleku, T. (2011). A Policy on Quality in Health Care for South Africa. National Department of Health, Pretoria. https://www.researchgate.net/publication/267381762
Omole, E. (2013). Industrial relations performance, economic performance, and QWL programs: An interplant analysis. Industrial and Labor Relations Review 37: 3–17. https:// doi/abs/10.1177/001979398303700101
Omondi, K. B. (2016). Factors influencing service delivery in public hospitals: A case of Nairobi County, Kenya. http://erepository.uonbi.ac.ke/handle/11295/97284
Sofijanova, E., & Zabijakin-Chatleska, V. (2013). Employee involvement and organizational performance: evidence from the manufacturing sector in the Republic of Macedonia. http://eprints.ugd.edu.mk/id/eprint/8225
Von Schirnding, Y. (2013). Health in Sustainable Development Planning; The Role of indicators, WHO, Geneva, Switzerland. https://www.who.int/wssd/resources/indicators/en/
World Health Organization. (2012). Health Systems Performance Assessment. https://www.who.int/
Yoder, S. (2011). Mutual Gains Enterprise: Forging a Winning Partnership among Labor, Management, and Government (Hardcover). Harvard Business School Press. https://trove.nla.gov.au/work/11594017?selectedversion=NBD10769342