Role of Supply Chain Risk Management on Performance of Private Organizations: A Case of MTN Rwanda

Authors

  • Nshokeyinka Mathias University of Kigali, Rwanda
  • Dr. Akumuntu Joseph University of Kigali, Rwanda

DOI:

https://doi.org/10.53819/81018102t2363

Abstract

The purpose of this study was to examine the role of supply chain risk management on performance of private organizations (2017-2022). Despite this, the performance of MTN Rwanda as a private company remains critical and ineffective due to inappropriate supply chain risk management through risk identification; risk measurement and assessment; risk mitigation; risk reporting and monitoring. In conducting this research, four objectives were focused on the role of supply chain risk identification on performance of MTN Rwanda, the role of supply chain risk measurement and assessment on performance of MTN Rwanda, the role of supply chain risk mitigation on performance of MTN Rwanda and lastly the role of supply chain risk reporting and monitoring on performance of MTN Rwanda. To achieve these objectives, literature was reviewed on the subject matter including definitions of key concepts, conceptual review, theoretical framework, conceptual framework and research gap analysis, additionally the study population was 300 employees of MTN Rwanda, and out of them a sample size of 171 respondents was purposively selected. Questionnaire, interview guide and documentation were used as tools of data collection. Furthermore, the data was analyzed by using descriptive statistics. Findings indicated that holding all the supply chain risk management on MNT Rwanda’s performance will be -.769 percent, a unit increase in the use of Supply chain risk identification would lead to increase in MTN Rwanda’s performance by 42.3%, a one percent increase in the use of supply chain risk measurement and assessment would lead to an increase MTN Rwanda’s performance by 23.1%,  a one percent increase in the use of supply chain risk mitigation would lead to an increase MTN Rwanda’s performance by 103.8%, and lastly a one percentage increase in the use of supply chain risk reporting and monitoring would lead to 3.8% increase of MTN Rwanda’s performance. Overall, the supply chain risk mitigation had the greatest effect on MNT Rwanda’s performance, followed by supply chain risk identification, supply chain risk measurement and assessment and lastly supply chain risk reporting and monitoring. At 5% level of significance and 95% level of confidence, supply chain risk mitigation at 1.038 level of significance; supply chain risk identification had a 0.423 level of significance, supply chain risk measurement and assessment had a 0.231 level of significance, while Supply chain risk reporting and monitoring had a 0.038 level of significance. All the variables were significant (p<0.05). The study concluded that implementing a global supply chain risk management strategy can help companies operate more efficiently, reduce costs, and improve customer service. Therefore, with reference to MTN Rwanda, the study concludes that there is a positive relationship between supply chain risk management and performance of private organizations. The researcher in line with the findings and objectives of the study made the following suggestion that MTN Rwanda should continuously develop supply chain risk management policies and frameworks to enable employees to identify, assess, address, control and evaluate risks faced by the company.

Key words: Supply chain, risk management, performance, private organization, MTN Rwanda.

Author Biographies

Nshokeyinka Mathias, University of Kigali, Rwanda

Master of Science in Procurement and Supply Chain Management, University of Kigali, Rwanda

Dr. Akumuntu Joseph, University of Kigali, Rwanda

Senior Lecturer, University of Kigali, Rwanda

References

Afraz, M. F., Bhatti, S. H., Ferraris, A., & Couturier, J. (2021). The impact of supply chain innovation on competitive advantage in the construction industry: Evidence from a moderated multi-mediation model. Technological Forecasting and Social Change, 162, 120370.

Biuki, M., Kazemi, A., &Alinezhad, A. (2021). A two-stage stochastic programming model for a perishable products supply chain network design considering resiliency and responsiveness. Journal of Industrial and Systems Engineering, 13(3), 153-171.

Cypress, B. S. (2017). Rigor or reliability and validity in qualitative research: Perspectives, strategies, reconceptualization, and recommendations. Dimensions of critical care nursing, 36(4), 253-263.

Drljača, M. (2019). Reversible Supply Chain in function of competitiveness. Production Engineering Archives, 22, 30-35.

Fan, Y., & Stevenson, M. (2018). A review of supply chain risk management: definition, theory, and research agenda. International journal of physical distribution & logistics management, 48(3), 205-230.

Fozia, N. (2022). Risk Identification and Supply Chain Performance in Construction Industry in Kenya. International Journal of Science and Business, 12(1), 81-96.

Giannakis, M., & Papadopoulos, T. (2016). Supply chain sustainability: A risk management approach. International Journal of Production Economics, 171, 455-470.

Kalu, A. O. U., Unachukwu, L. C., &Ibiam, O. (2019). Accessing secondary data: A literature review.

Khan, A. U., Ali, Y., Pamucar, D., & Vasa, L. (2022). Risk management for cold supply chain: Case of a developing country. Acta PolytechnicaHungarica, 19(8), 161-185.

Mangesti Rahayu, S. (2019). Mediation effects financial performance toward influences of corporate growth and assets utilization. International Journal of Productivity and Performance Management, 68(5), 981-996.

Nemmiche, K., Nassour, A., &Bouchetara, M. (2019). Firm growth vs. external growth: a behavioral approach.

Sameh, A. F. F. I. (2014). NVH study of stop & start system and optimized solutions for hybrid vehicles (No. 2014-01-2068). SAE Technical Paper.

Singh, B. (2017). The Internationalisation of Emerging Market Firms: A Study of the Indian Service Sector (Doctoral dissertation, University of York).

Wiengarten, F., Humphreys, P., Gimenez, C., & McIvor, R. (2016). Risk, risk management practices, and the success of supply chain integration. International Journal of Production Economics, 171, 361-370.

Yang, J., Xie, H., Yu, G., & Liu, M. (2021). Antecedents and consequences of supply chain risk management capabilities: An investigation in the post-coronavirus crisis. International Journal of Production Research, 59(5), 1573-1585.

Zhang, H., & Sakurai, K. (2020). Blockchain for iot-based digital supply chain: A survey. In Advances in Internet, Data and Web Technologies: The 8th International Conference on Emerging Internet, Data and Web Technologies (EIDWT-2020) (pp. 564-573). Springer International Publishing.

Downloads

Published

2024-03-13

How to Cite

Nshokeyinka , M., & Akumuntu , J. (2024). Role of Supply Chain Risk Management on Performance of Private Organizations: A Case of MTN Rwanda. Journal of Procurement & Supply Chain, 8(2), 78–89. https://doi.org/10.53819/81018102t2363

Issue

Section

Articles

Most read articles by the same author(s)