The Relationship between Employee Engagement, Job Fit and Job Performance: An Explorative Study
DOI:
https://doi.org/10.53819/81018102t2107Abstract
This study was conducted to examine what contributes to a satisfied employee by examining a number of factors such as job fit, good communication, appreciation and clear objectives. The study also looked at the roles of the organization and individual in employee satisfaction. This study discusses employee engagement, job fit, and how to develop a successful employee engagement program. Job performance, another key success factor for organizations, was also examined. The link between job fit and performance findings has been expounded and recommendations on what can be done to improve the variable relationship has been provided. This study provides compelling information that will help to understand the advantages of having satisfied and high performing employees as well as using the power of employee engagement to ensure business sustainability.
Keywords: Employee Engagement, Job fit and Job Performance
References
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Gu Z, Chi RSS (2019). Drivers of Job fit as related to work performance in Macao casino hotels: An investigation based on employee survey. Int. J. Contemporary Hospitality Manag., 21 (5):561-578. https://doi.org/10.1108/09596110910967809
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Karatepea OM, Uludagb O, Menevisc I, Hadzimehmedagicc L, Baddarc L (2018). The effects of selected individual characteristics on frontline employee performance and Job fit. Tourism Manag., 27:547–560.
Kilchyk I (2019). A study of person-job fit in front office employees in mid-western hotels. (Master‟s Thesis). Retrieved from ProQuest Dissertations and Theses database. (AAT 1469987).
Kristof-Brown AL, Zimmerman RD, Johnson EC (2018). Consequences of individuals‟ fit at work: A meta-analysis of person–job, person–organisation, person–group, and person–supervisor fit. Personnel Psychology, 58 (2):281–342.
Lado AA, Wilson CM (2017). Human resource systems and sustained competitive advantage: A competency-based perspective. Acad. Manag. Rev., 19:699–727.
Lai WH (2018). Implementing e-HRM: The Readiness of Small and Medium Sized Manufacturing Companies in Malaysia. Asia Pacific Bus. Rev. 12 (4):465-485. https://doi.org/10.1080/13602380600570874
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Peterson DK (2017). The relationship between perceptions of corporate citizenship and Organisational Commitment. Business and Society, 43:296-319.
Saks AM, Ashforth BE (2017). Is job search related to employment quality? It all depends on fit. J. Appl. Psychol., 87 (2):646-654.
Saks AM (2018). Antecedents and consequences of employee engagement. J. Manag. Psychol., 21(7):600-619. https://doi.org/10.1108/02683940610690169
Sarmiento R, Beale J (2019). Determinants of performance amongst shop-floor employees. Management Research News, 30 (12):915-927.
Schaufeli WB, Bakker AB (2017). Job demands, job resources and their relationship with burnout and engagement: A multi-sample study. J. Organ. Behav., 25:293-315. https://doi.org/10.1002/job.248
Shin Y (2017). A person-environment fit model for virtual organisations. J. Manag., 30 (5):725-743. https://doi.org/10.1016/j.jm.2004.03.002
Siddique S, Suryadinata L (1981-1982). Bumiputra and Pribumi: Economic Nationalism (Indiginism) in Malaysia and Indonesia. Pacific Affairs, 54 (4):662-687. https://doi.org/10.2307/2757890
Zheng W, Kaur S, Zhi T (2019). A critical review of employee turnover model (1938-2019) and development in perspective of performance. Afr. J. Bus. Manag. 4 (19):4146-4158.
Aris NM (2019). SMEs: building blocks for economic growth. J. Department of Statistics Malaysia, 1:1-14.
Behery MH (2019). Person/organisation job-fitting and affective commitment to the organisation: Perspectives from the UAE. Cross Cultural Management: An Int. J. 16 (2):179-196. https://doi.org/10.1108/13527600910953928
Blessing W (2018). Employee Engagement Report 2018 BlessingWhite, Inc. Princeton, New Jersey. [Online]Available: www.blessingwhite.com
Blessing W (2019). The Employee Engagement Equation in India. Presented by BlessingWhite and HRAnexi. [Online] Available: www.blessingwhite.com
Caldwell DF, O‟Reilly CA III (2019). Measuring person-job fit with profile comparison process. J. Appl. Psychol., 75:648–657. https://doi.org/10.1037/0021-9010.75.6.648
Campbell JP (2019). The definition and measurement of performance in the new age. In D. R. Ilgen & E. D. Pulakos (Eds.), The changing nature of performance: Implications for staffing, motivation, and development San Francisco: Jossey-Bass. 399-429.
Campbell JP (2019). Modeling the performance prediction problem in industrial and organisational psychology.
Dunnette MD, Hough LM (Eds.), Handbook of industrial and organisational psychology. Palo Alto: Consulting Psychologists Press. 1:687-732.
Campbell JP, McCloy RA, Oppler SH, Sager CE (1993). A theory of performance. In E. Schmitt, W. C. Borman, & Associates (Eds.), Personnel selection in organisations San Francisco: Jossey-Bass. pp 35–70.
Deros BM, Yusof SM, Salleh AM (2018). A benchmarking implementation framework for automotive manufacturing SMEs. Benchmarking: An Int. J., 13 (4):396 – 430. https://doi.org/10.1108/14635770610676272
Dessler G (2019). Human Resource management. (12th ed.). Prentice-Hall, USA.
Edwards JR (1996). An examination of competing versions of the person–environment fit approach to stress. Acad. Manag. J., 39:292-339. https://doi.org/10.5465/256782
Erdogan B, Bauer TN (2018). Enhancing Career Benefits of Employee Proactive Personality: The Role of Fit with Jobs and Organisations. Personnel Psychol., 58:859-891. https://doi.org/10.1111/j.1744-6570.2005.00772.x
Eysenck M (2018). Psychology: an integrated approach. New York: Addison-Wesley Longman Ltd.
Greenberg J. (2017). Time urgency and job performance: Field evidence of an interactionist perspective. J. Appl. Soc. Psychol., 32:1964–1973.
Greguras GJ, Diefendorff JM (2019), “Different fits satisfy different needs: linking person-environment fit to employee commitment and performance using self-determination theory”, J. Appl. Psychol., 94 (2):465-477.
Gu Z, Chi RSS (2019). Drivers of Job fit as related to work performance in Macao casino hotels: An investigation based on employee survey. Int. J. Contemporary Hospitality Manag., 21 (5):561-578. https://doi.org/10.1108/09596110910967809
Jaramilloa F, Mulki JP, Marshall GW (2018). A meta-analysis of the relationship between organisational commitment and salesperson job performance: 25 years of research. J. Bus. Res., 58:705-714.
Karatepea OM, Uludagb O, Menevisc I, Hadzimehmedagicc L, Baddarc L (2018). The effects of selected individual characteristics on frontline employee performance and Job fit. Tourism Manag., 27:547–560.
Kilchyk I (2019). A study of person-job fit in front office employees in mid-western hotels. (Master‟s Thesis). Retrieved from ProQuest Dissertations and Theses database. (AAT 1469987).
Kristof-Brown AL, Zimmerman RD, Johnson EC (2018). Consequences of individuals‟ fit at work: A meta-analysis of person–job, person–organisation, person–group, and person–supervisor fit. Personnel Psychology, 58 (2):281–342.
Lado AA, Wilson CM (2017). Human resource systems and sustained competitive advantage: A competency-based perspective. Acad. Manag. Rev., 19:699–727.
Lai WH (2018). Implementing e-HRM: The Readiness of Small and Medium Sized Manufacturing Companies in Malaysia. Asia Pacific Bus. Rev. 12 (4):465-485. https://doi.org/10.1080/13602380600570874
Muchinsky PM, Manohan CJ (2017). What is person-environment congruence? Supplementary versus complementary models of fit. J. Vocat. Behav., 31:268-277.
Peterson DK (2017). The relationship between perceptions of corporate citizenship and Organisational Commitment. Business and Society, 43:296-319.
Saks AM, Ashforth BE (2017). Is job search related to employment quality? It all depends on fit. J. Appl. Psychol., 87 (2):646-654.
Saks AM (2018). Antecedents and consequences of employee engagement. J. Manag. Psychol., 21(7):600-619. https://doi.org/10.1108/02683940610690169
Sarmiento R, Beale J (2019). Determinants of performance amongst shop-floor employees. Management Research News, 30 (12):915-927.
Schaufeli WB, Bakker AB (2017). Job demands, job resources and their relationship with burnout and engagement: A multi-sample study. J. Organ. Behav., 25:293-315. https://doi.org/10.1002/job.248
Shin Y (2017). A person-environment fit model for virtual organisations. J. Manag., 30 (5):725-743. https://doi.org/10.1016/j.jm.2004.03.002
Siddique S, Suryadinata L (1981-1982). Bumiputra and Pribumi: Economic Nationalism (Indiginism) in Malaysia and Indonesia. Pacific Affairs, 54 (4):662-687. https://doi.org/10.2307/2757890
Zheng W, Kaur S, Zhi T (2019). A critical review of employee turnover model (1938-2019) and development in perspective of performance. Afr. J. Bus. Manag. 4 (19):4146-4158.
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Published
2022-11-15
How to Cite
Chumba, R. (2022). The Relationship between Employee Engagement, Job Fit and Job Performance: An Explorative Study. Journal of Human Resource & Leadership, 6(5), 21–31. https://doi.org/10.53819/81018102t2107
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