Competence and Employees Attitude in Private Hospitals in Colorado State, USA
DOI:
https://doi.org/10.53819/81018102t5209Abstract
Competence refers to the combination of knowledge, skills, and abilities that enables somebody to perform a particular task or function effectively. It is a measure of an individual's capability to execute the necessary actions to achieve a desired outcome in a particular context. Competence can be demonstrated through various means, including formal education, professional certification, on-the-job experience, and performance evaluations. Competent workers are essential for providing exceptional quality services that attract and keep consumers. Employee attitude refers to an individual's overall disposition or emotional outlook towards their work, colleagues, and the firm they work for. Employee attitude can be influenced by a range of factors, including personal experiences, job satisfaction, work environment, and leadership style. The study found that competent employees are more productive, innovative, and adaptable, leading to better work quality, improved customer satisfaction, and increased profitability for the organization. Employers who prioritize competence and employee attitude in their workforce stand to benefit from higher productivity, improved quality of work, and a more positive organizational culture. The study concluded that competence and employee attitude are both critical factors in the success of any organization. To ensure that competence and employee attitude are fostered in the workplace, organizations should prioritize training and development, provide opportunities for career advancement and growth, and create a positive and supportive work culture. The study recommended that private hospitals should prioritize competence when recruiting and promoting employees by emphasizing the necessary skills, knowledge, and experience required for the role. Employers should provide constructive feedback and recognition to employees who demonstrate competence and a positive attitude towards their work. Employers should lead by example by exhibiting the same competence and positive attitude they expect from their employees.
Keywords: Competence, Employees Attitude, Private Hospitals, Colorado
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