Digital Supply Chain Leadership and Organizations Performance
Abstract
Digitalization is changing the way organizations manage their supply chain and their daily logistical processes. The development of digitalized solutions have created a completely new business ecosystem. Additionally, customers are demanding more innovative, more diverse and greener products. This creates numerous challenges for all actors in the supply chain; yet, they also present an opportunity to create solutions and practices that improve performance and productivity. Companies around the world are re-thinking and transforming their supply chains as they see new digital technologies and organizational models coming to the forefront of business. At the same time, there is a lack of information available to business leaders about what it takes to have a true Digital Supply Chain (DSC) and how to operate one. Strong leadership is necessary to drive the transformational change required to build and apply digital capabilities across organizations. Digital transformation in the supply chain is a leadership problem. This study therefore sought to assess the digital supply chain leadership on organizations performance and the dynamics of leadership on the digital supply chain. The study finds that as customers and end consumers demand higher service and greater channel access, the importance of digitization within supply chain and talent who know how to harness insights will only continue to increase. Bringing new leaders into the supply chain and ensuring their success require buy-in and commitment throughout the organization.
Keywords: Digital Supply Chain, Leadership & Performance.
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